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MALDEN WANDERERS

General Data Protection Regulation (GDPR)

Privacy Policy

How we use your data

Why  we collect information about you

We want to provide the best service for you. To do this we keep records about you. These records may include:

  • Basic details about you such as address, date of birth, next of kin, medical conditions.
  • Contact we have had with you such as registers.

It is good practice for us to:

  • Discuss and agree with you what we are going to record and keep.
  • Give you a copy of letters and emails that we are writing about you.
  • Show you what we have recorded if you ask.

How we keep your records confidential

Everyone working for Malden Wanderers  has a legal duty to keep information about you confidential

We have a duty to

  • Maintain full accurate records of the help and support we provide to you
  • Keep records about you confidential, secure and accurate
  • Provide information in a format which is accessible to you (eg in large print).

We will not share information that identifies you for any reason, unless:

  • You ask us to do so.
  • We ask and you give us specific permission.
  • We have to do this by law.
  • We have special permission for health purposes.
  • We have special permission because the interest of the public is thought to be of greater importance than your confidentiality.

How  your records are used

The staff at Malden Wanderers  use your records to:

  • Provide a good basis for communication.
  • Make sure you are safe in our care at all times.

Some information may be used for statistical purposes. In these instances we take strict measures to ensure individuals cannot be identified.

You have the right

You have the right to confidentiality under the Data Protection Act (1998), the Human Rights Act (1998) and Common Law Duty of Confidence. The Disability Discrimination and Race Relations Act may also apply.

You also have the right to ask for a copy of all the records about you.

  • Your request must be made in writing to the organisation holding your information.
  • There may be a charge for this service.
  • We are required to respond to you within 40 days.
  • You will need to give adequate information (ie Name, address etc)
  • You will be required to provide ID before information is sent to you.

If you think anything is inaccurate or incorrect please inform the organisation holding your information.

Who are our partner organisations?

We may share information with the following main partner organisations

  • NHS Trusts
  • Ambulance service

We may also share your information, with your consent and subject to strict sharing rules with:

  • Social Services
  • Education Services

Anyone who receives information from us also has a legal duty to keep it confidential.